Can I do an exchange if the sizing/ fitting don’t fit me?
We apologize, but we do not offer exchanges, returns, or refunds once a purchase has been made. Please ensure that the size you select is correct by using the measurements provided on each product’s description page before checking out.
Please take note of the following:
The color of products may vary slightly from the pictures due to lighting conditions in the studio or differences in computer screen calibration and device specifications. The color may appear darker or lighter compared to the actual product. Exchanges or refunds for this reason will not be entertained
There may be a ±1 inch / 1- 4cm variation in measurements due to differences in material quality and measurement methods. Please note that the measurements are based on the product in hand.
For printed items, the placement of prints may vary slightly in terms of symmetry, alignment, or color patches on each piece due to fabric cuts. This is not considered a defect.
For lace items, loose threads may appear due to the nature of lace, and this is not considered a defect.
As stock is received in bulk, minor defects or dirt stains may occasionally be present on garments. Unfortunately, we are unable to provide exchanges or refunds for such slight defects
1. All items must be unworn, unwashed, and free from signs of staining, perfume/fragrance scents, or detergent
2. No exchanges or refunds will be made for products that do not fit, have color differences, do not meet quality expectations, or are not deemed defective
3. We are not responsible for any damage caused during shipping
4. We take great care to ensure that all products are thoroughly checked and well-packed before shipping
5. Sale items are strictly non-returnable
6. If there are any issues, please notify us within 3 days of receiving the package. Returns or exchanges will not be accepted after this period
For serious issues, please return the item within 1 week. Returns sent after this period will not be accepted.
7. Orders placed using discount codes are not eligible for exchanges or returns